New Fraud Alert:
There has been a recent increase in spoofed text messages and phone calls being sent to our members. Spoofing is a type of fraud where scammers pretend to be someone else by altering the information displayed on your phone, such as the phone number or the sender name. The spoofed text messages are asking our members to verify transactions occurring on their account. These messages are then followed by a phone call from someone claiming to be from the fraud department at evolve FCU. The caller is asking for information such as pin numbers, User ID’s and passwords.
To protect yourself from this type of fraud, please remember the following tips:
1. Never provide your personal information in response to a text message, email or phone call.
2. evolve Federal Credit Union will never call or text our members asking for your personal information or account details.
3. If you receive a suspicious message, do not click on any links or call any phone numbers provided.
4. Be suspicious of any message that urges you to act immediately, creates a sense of urgency, or offers a prize reward.
5. If you are unsure about a situation, hang up and call our local number at 915.593.5866.
To protect yourself from this type of fraud, please remember the following tips:
1. Never provide your personal information in response to a text message, email or phone call.
2. evolve Federal Credit Union will never call or text our members asking for your personal information or account details.
3. If you receive a suspicious message, do not click on any links or call any phone numbers provided.
4. Be suspicious of any message that urges you to act immediately, creates a sense of urgency, or offers a prize reward.
5. If you are unsure about a situation, hang up and call our local number at 915.593.5866.