By Phone
eBanking Center: (915) 593-5866
Toll-Free: 888-373-3281
Available from Monday - Friday, 8:30 A.M. - 5:30 P.M.
Member Audio Response System (MARS): (915) 593-5874
Toll-Free: 1-888-USE-MARS (1-888-873-6277)
Available 24/7
What is MARS?
Member Audio Response System (MARS) allows you to access your accounts from a touch-tone phone 24 hours a day 7 days a week. It is a telephone service connected directly to our computer system that gives members access to account information and allows transactions within accounts. Click here to learn more about MARS Telephone Banking.
MasterCard® Debit Card
To activate your debit card, report card lost or stolen, or notify us of upcoming travel: 1-888-373-3281
Card Controls: You can easily manage your debit card from your mobile devices through the Card Controls feature. Under Services, select the Card Controls option. Here you can mark your card as lost and/or reorder, request a replacement card by mail, and schedule travel for your card.
By Chat
Login to Online Banking and scroll down to the Connect features. Here you can connect directly with an eBanker through Live Chat or Video Chat. You can also use evolve Chat for general information.
By Email
eBanking Center: info@evolvefcu.org
Auto or Personal Loans: loans@evolvefcu.org
Mortgage Loans: mortgage@evolvefcu.org
Contact Forms
Medical Professional Mortgage Loans Inquiries, click here to submit form.
To contact our eBanking Center, please fill out the Contact Us form below and an eBanker will contact you shortly.