This is a step-by-step menu that leads you through each transaction. This mode is ideal for first-time users or beginners. You can switch to Expert Mode at any time by going to the "Additional Options Menu." You will need to know your account IDs to access information in the Menu Mode. To find out what IDs you have for share and savings accounts go to "List of Open Accounts" under Balance Inquiry." To find out what Loan IDs you have for loans go to "List of Open Loans" under the Loan Information Menu." To end your calls in the Menu Mode press the pound (#) key.
Service Support Center
The evolve FCU Service Support Center allows you to use the telephone to access services normally performed only at a branch. The Service Support Center is available from Monday - Friday, 7:00 A.M. - 7:00 P.M. Simply give us a call at 593-5866 or toll free at 1-888-373-3281. Representatives are available by telephone to help you with a variety of services such as:
- Opening of Share Accounts
- Establishing MARS, eBanking, ATM Cards
- Payroll, Deduction, or Direct Deposit
- Ordering checks and/or setting up overdraft protection
- Establishing or renewing Term Share Accounts (CDs)
- Opening IRA, Christmas Club, or Vacation Club accounts
- Replacing ATM Cards
- Requesting Check Cards or Check Card disputes
- Check or Statement copy requests
We can also save you time in getting loan information and applying for a loan.
- Completing your loan application over the phone
- Information about your existing loan
- Calculating a loan payment
- Calculating a loan payoff amount
- Information on the different loans that we offer
- Values for new and used automobiles